JUMP legal document — Terms of Service Version: 2027-01-01 Effective: January 1, 2027 Review status: draft Source: https://jumpco.co/legal/terms/ Archived: 2026-09-10T00:45:28.202Z SHA-256 (body below, excluding this header): e2f2932b0e3435c9c5908526153fff0af53e9a670400c0fcf3458820f5b264e1 **Effective January 1, 2027** · Version `2027-01-01` · All versions (/legal/versions/) **Draft — pending legal review.** This document is a working draft provided for transparency and is not yet final. Version `2026-08-13` applies until January 1, 2027. If you accepted before that date, that is the version recorded on your account. Every published version is listed on all versions (/legal/versions/). These Terms of Service (“Terms”) govern your use of the JUMP website, apps, and services (the “Services”), operated by JumpCo LLC (“JUMP,” “we,” “us”). By using the Services you agree to these Terms. ## Who can use JUMP You must be at least 18 years old and able to form a binding contract. Hiring-manager accounts are created for employers; worker accounts are for individuals seeking shift work. The Services are offered in the United States. ## The marketplace JUMP is a marketplace that connects employers posting hourly shifts with workers who can fill them. Employers are responsible for the accuracy of their shift details and for their own hiring decisions. Workers are responsible for the accuracy of their profiles and for showing up to shifts they accept. ## Worker classification and the employment relationship **JUMP is not an employer, a staffing agency, or an employment agency.** We operate a technology platform that connects employers with workers. When a worker accepts a shift, the working relationship that results is between that worker and that employer. JUMP is not a party to it. The employer who posts a shift is solely responsible for determining and applying the correct classification of the people who work it — including whether a worker is an employee or an independent contractor — and for meeting every obligation that follows from that determination. Those obligations include wage and hour law, overtime, meal and rest breaks, payroll tax withholding and reporting, workers' compensation and other insurance, eligibility-to-work verification, anti-discrimination law, and workplace health and safety. Classification tests differ by state and can turn on facts only the employer knows. JUMP does not set worker pay rates, does not supervise or direct how work is performed, does not control a worker's schedule beyond the shift details the employer publishes, and does not pay workers. **JUMP does not process payroll.** Employers pay workers directly, on whatever terms the employer and worker agree. Clock-in and clock-out times recorded in JUMP are provided for convenience and record-keeping. **They are informational only and are not a payroll record, a determination of hours worked, or a calculation of pay owed.** Any earnings figure shown in the app is an estimate. The employer remains responsible for its own timekeeping and for paying workers correctly, and where JUMP shares punch data with an employer's own scheduling or point-of-sale system, that data is likewise informational. Workers are responsible for their own tax obligations arising from work they accept, and for holding any license, certification, or credential a shift requires. **[For counsel: confirm before launch.]** This section states JUMP's intended position and the operating facts behind it. The specific classification language, the allocation of responsibility above, and whether additional state-specific disclosures are required have not yet been reviewed by counsel. ## Payments Employers agree to the fees described on our pricing page (/pricing) and in our billing & refunds policy (/legal/billing). Payments are processed by Stripe (https://stripe.com); by making a payment you also agree to Stripe’s terms. Workers are not charged to use JUMP. ## Acceptable use You agree to use the Services lawfully and in line with our acceptable use policy (/legal/acceptable-use). We may suspend or terminate accounts that violate these Terms or that policy. ## Promotions From time to time we may offer promotions such as early-access rate locks. Any specific terms of a promotion will be disclosed with that offer and form part of these Terms while the promotion is active. ## Disclaimers & liability The Services are provided “as is” and “as available.” To the fullest extent permitted by law, JUMP disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. **We do not screen or vet workers or employers** beyond the account checks described in these Terms, and we do not guarantee that any shift will be filled, that any worker will attend, that any employer will pay, or that any profile, review, or shift detail is accurate. Hiring decisions, and decisions about which shifts to accept, are yours. To the fullest extent permitted by law, JUMP is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, arising from or relating to the Services — even if we have been advised such damages are possible. To the fullest extent permitted by law, JUMP's total liability for all claims relating to the Services in any twelve-month period is limited to the greater of (a) the fees you paid JUMP in the twelve months before the event giving rise to the claim, or (b) one hundred US dollars ($100). Because workers are not charged to use JUMP, (b) will ordinarily be the applicable limit for a worker. Nothing in these Terms limits liability that cannot be limited by law — including liability for fraud, for fraudulent misrepresentation, or for death or personal injury caused by negligence. Some states do not allow the exclusion of certain warranties or damages, so parts of this section may not apply to you. **[For counsel: confirm before launch.]** The cap, the carve-outs, and whether an indemnity from employers is warranted given the classification allocation above are open. Note the $100 floor is a placeholder figure, not a considered commercial position. ## Changes & contact These Terms, the Privacy Policy (/legal/privacy), the Acceptable Use Policy (/legal/acceptable-use) and the Billing & Refunds Policy (/legal/billing) are published together as one versioned bundle, identified by the version and effective date at the top of this page. **Any change to the wording of any of them is published as a new version, including a correction to a typo.** That is what makes “you accepted version 2027-01-01” a statement about one specific text rather than about a label. Every published version, and the exact text of each document in it, is listed on all versions (/legal/versions/). Questions? Email support@jumpco.co (mailto:support@jumpco.co) or write to JumpCo LLC, 160 Alewife Brook Pkwy #1486, Cambridge, MA 02138.