Terms of Service

These Terms of Service (“Terms”) govern your use of the JUMP website, apps, and services (the “Services”), operated by JumpCo LLC (“JUMP,” “we,” “us”). By using the Services you agree to these Terms.

Who can use JUMP

You must be at least 18 years old and able to form a binding contract. Hiring-manager accounts are created for employers; worker accounts are for individuals seeking shift work. The Services are offered in the United States.

The marketplace

JUMP is a marketplace that connects employers posting hourly shifts with workers who can fill them. Employers are responsible for the accuracy of their shift details and for their own hiring decisions. Workers are responsible for the accuracy of their profiles and for showing up to shifts they accept.

Worker classification

[Placeholder — to be completed with counsel.] The relationship between employers and workers, and any classification of workers (for example, as employees or independent contractors), is a significant legal question that varies by state. This section will be finalized with legal counsel before launch and is intentionally left as a placeholder rather than stated prematurely.

Payments

Employers agree to the fees described on our pricing page and in our billing & refunds policy. Payments are processed by Stripe; by making a payment you also agree to Stripe’s terms. Workers are not charged to use JUMP.

Acceptable use

You agree to use the Services lawfully and in line with our acceptable use policy. We may suspend or terminate accounts that violate these Terms or that policy.

Promotions

From time to time we may offer promotions such as early-access rate locks. Any specific terms of a promotion will be disclosed with that offer and form part of these Terms while the promotion is active.

Disclaimers & liability

The Services are provided “as is.” To the fullest extent permitted by law, JUMP disclaims implied warranties and is not liable for indirect or consequential damages arising from your use of the Services. [Scope and limits to be finalized with counsel.]

Changes & contact

We may update these Terms and will note the date above. Questions? Email support@jumpco.co or write to JumpCo LLC, 10 Main St, Boston, MA.